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Where Support Speaks Louder Than Words

Thred is the video-first support help desk that lets you and your customers communicate visually.

Feature Request
New Bug

Where Support Speaks Louder Than Words

Thred is the video-first support help desk that lets you and your customers communicate visually.

Feature Request
New Bug

Where Support Speaks Louder Than Words

Thred is the video-first support help desk that lets you and your customers communicate visually.

Feature Request
New Bug

Where Support Speaks Louder Than Words

Thred is the video-first support help desk that lets you and your customers communicate visually.

Feature Request
New Bug

Async Video

Empower customers to record and send videos on their own time, eliminating the need for real-time calls.

Easy Integration

Embed Thred into your existing application and provide a seamless support experience for your customers.

Easy Integration

Embed Thred into your existing application and provide seamless video support for your customers.

Built-in Ticketing

Thred's ticketing system ensures that every video submission is tracked and managed, improving your team's productivity.

Level-up your support game

1-Click Screen Record

Our 1-click interface makes it easy for you to record, send, and view videos.

1-Click Screen Record

Our 1-click interface makes it easy for you to record, send, and view videos.

1-Click Screen Record

Our 1-click interface makes it easy for you to record, send, and view videos.

AI Annotations

Let AI automagically annotate videos, highlighting specific areas of concern for your team.

AI Annotations

Let AI automagically annotate videos, highlighting specific areas of concern for your team.

AI Annotations

Let AI automagically annotate videos, highlighting specific areas of concern for your team.

Collaboration

Invite team members to join Thred conversations, enabling collaborative problem-solving.

Collaboration

Invite team members to join Thred conversations, enabling collaborative problem-solving.

Collaboration

Invite team members to join Thred conversations, enabling collaborative problem-solving.

AI Transcription

Thred's advanced speech-to-text capabilities provide accurate transcripts of your video conversations

AI Transcription

Thred's advanced speech-to-text capabilities provide accurate transcripts of your video conversations

AI Transcription

Thred's advanced speech-to-text capabilities provide accurate transcripts of your video conversations

AI Transcription

Thred's advanced speech-to-text capabilities provide accurate transcripts of your video conversations

Analytics

Gain valuable insights into your support interactions with detailed analytics and reporting

Analytics

Gain valuable insights into your support interactions with detailed analytics and reporting

Analytics

Gain valuable insights into your support interactions with detailed analytics and reporting

Multilingual Support

Thred supports a wide range of languages, ensuring a seamless experience for your global customer base.

Multilingual Support

Thred supports a wide range of languages, ensuring a seamless experience for your global customer base.

Multilingual Support

Thred supports a wide range of languages, ensuring a seamless experience for your global customer base.

Thred works where you do

Streamline your workflow by connecting with your favorite tools.